Complaint Management

Click to enlargeWe define a 'complaint' as an expression of dissatisfaction due to a situation where the quality of our services was not aligned with our commitment and customer's expectations.

In this situation, you are invited to contact our Customer Care Department immediately to voice out your issues.

 

Click on image to see how we manage complaints

 

Customer Complaint Hotline

T: (230) 286 2929

E: customercare@hmengineering.mu